Twenty
Open-source CRM at nine dollars a seat, with an API and agents that make it programmable instead of just fillable.
Twenty is an open-source CRM. Custom objects, fields, views and layouts are unlimited on every plan, it can be self-hosted or run on their cloud, and it exposes REST, GraphQL, webhooks and an MCP server. The Pro plan is nine dollars per user per month, Organization nineteen with row-level permissions and SSO.
What it is for
- Give each client their own workspaceOne workspace per client rather than one shared pipeline with filters. Nobody sees another account data because there is nothing to filter out.
- Let automations write the recordREST, GraphQL, webhooks and MCP mean the call summary, the reply and the booked meeting arrive by themselves. A CRM kept up to date by discipline is a CRM that is out of date.
- Model the objects your business actually hasUnlimited custom objects and fields on every tier, including the entry one, so the data model follows the operation instead of the other way round.
What I measured
- Published price, read 18 Sep 2026: nine dollars per user per month on Pro, nineteen on Organization, enterprise from fifty thousand dollars a year. Self-hosting is offered alongside the cloud.
- Unlimited seats, custom objects, custom fields and records are listed on every plan, including Pro. The paid jump buys row-level permissions, SSO and a custom domain, not capacity.
- It is the CRM we are migrating to, one workspace per client. The unit that matters there is not the licence, it is the hosting and the migration work behind it.
What it is not for
- You want a CRM that ships with a sales methodology baked in. This one is a structure you define, not a process you adopt.
- You need a mature marketplace of two hundred integrations today. The API is excellent, the ecosystem is young.
- Nobody on the team will ever automate anything. Half the reason to choose it goes unused.
What it costs, as the vendor publishes it
| Pro | 9 dollars per user, per month | full customisation, custom apps, AI agents, 50 workflow credits a year |
|---|---|---|
| Organization | 19 dollars per user, per month | row-level permissions, SAML and OIDC SSO, custom domain, priority support |
| Enterprise | from 50,000 dollars a year | single-tenant isolation, IP allow-listing, SCIM, SLA |
- Priced per user, per month, with yearly billing 25 percent cheaper on their published page.
- Self-hosting is a published option next to the cloud plans.
- Unlimited seats, objects, fields, views and records on every tier.
Vendor list price, read on their pricing page on 18 Sep 2026. The code is open source, so the self-hosted route is a real alternative to the per-seat price. Their pricing page. Read 18 Sept 2026.
No video on this one yet. When there is one it goes here, recorded on the real account. The page says so either way.
Questions people ask
Is Twenty really free if I self-host it?
The code is open source and self-hosting is listed on their pricing page. Free of licence is not free of operations, and the hosting plus the upgrades are the real cost.
What do I get for the nineteen dollar tier?
Row-level permissions, SSO and a custom domain. Capacity is not the difference: objects, fields and records are unlimited from the entry plan.
Can it be driven by an assistant?
Yes, it ships an MCP server alongside REST and GraphQL, which is the reason it fits a stack where automations do most of the typing.
Is it ready to replace an established CRM?
For a prospecting operation, yes, with the caveat that the integration ecosystem is younger than the incumbents. What you trade in plugins you get back in API freedom.