Gong alternatives for small sales teams: who publishes a price, and who makes you ask

Praiz publishes a single tier on its pricing page, with recording and transcription unlimited, read on 18 September 2026. That is the replacement we run, shown in use, plus the test to run on your own transcripts before you sign anything.

The lists you have already read were mostly written by Gong's competitors, who copy each other's pricing tables and contradict themselves on Gong's own price. We run the one we install on client accounts, so this is one replacement shown in use and a handful of names cited without one. Comparing products we have never switched on would be exactly the mistake those lists make.

Decide what you are actually replacing

Gong's quote is built for a sales organisation well above our clients' size. Deal boards, coaching workflows, forecast roll-ups, conversation analytics scored against a benchmark built on millions of calls: each of those assumes managers who spend their week managing rather than dialling. On our client accounts, the coaching dashboards go unopened once the first-week novelty wears off.

So the perimeter is narrow. You need the calls recorded with transcripts you can search. That is it. Everything above that line is priced for the org chart you do not have, and paying for it is how a tool budget creeps up without anyone noticing.

There is a volume question too, and it decides how much tool you need. Your replacement has to absorb your actual number, not the average team's.

Who publishes a price, and who makes you ask

The criterion we apply is simple: can you read the price without booking a meeting? A price you cannot verify is not a price, it is bait for the meeting.

On the other side of the line, Praiz puts one figure on its pricing page. No feature levels, no enterprise gate. Recordings, transcripts and AI agents are unlimited, and custom agent configuration plus dedicated support are inside the plan rather than on a separate service line. The price is listed in euros; we are writing for an American market and we leave it as written rather than converting it, because the number on the page is the number you would be invoiced.

Other names come up on this search: Salesloft, Avoma, Fathom, Jiminny. We cite them as names and nothing more. None has run on our accounts, so none gets a figure here. Our call recording category holds everything we have actually run.

Check that the transcript is not empty before you trust the search

The comparison tables we checked while writing this, including the ones written by Gong's competitors, do not mention this failure mode. An app can show a call as recorded and still hand back an empty transcript. We have seen it on our own accounts. The call exists, the audio plays, the transcript panel comes back blank. If your pipeline treats that blank as a response rather than an error, everything stacked on top of it inherits the mistake: a summary generated from nothing, flagged green because the system never registered a failure.

That is the whole reason the search feature lies. You type a competitor's name into the search bar, you get results, you open one, and the transcript behind the result is empty. The search index was built from whatever the transcription service returned, including the silence it returned instead of words. A retrieval system with empty documents in it does not tell you it has empty documents in it. It just returns them with the same confidence as the real ones.

So the test is mechanical and it takes an afternoon. During the trial, record your real calls, then open every transcript before you touch any downstream feature. Count the blanks. Any vendor whose tooling reads a blank transcript as a quiet call rather than a failed transcription will build a false summary on top of it, and you will find out when a rep quotes a deal review that never happened. A chain that counts the blank as an error will surface it, and you can re-run the call or fix the integration before anything downstream trusts the void.

This is where Praiz earns its place on client accounts rather than in a list. The unlimited transcription tier means you do not ration which calls get transcribed, which matters because rationing is how blanks slip through: the calls you skipped are the ones your search cannot see. And the AI agents sit on top of the transcript layer, which means the empty-transcript test applies to them first. If the transcript is solid, the agents have something to work with. If it is not, no amount of agent configuration rescues it. We have written separately about the call archive nobody opens.

One more thing to count while you are in there: how long the transcript takes to appear after the call ends. The delay decides whether a rep can search yesterday's calls this morning.

Run the trial on morning calls

So launch on a Monday morning, and make sure the first calls recorded are the ones your best rep makes before noon. The Praiz pricing page carries the number you will be comparing against at the end of the fortnight. That is where the transcript volume is, where the blanks would show up fastest, and where the search feature gets exercised against real volume rather than a demo call. If the tool survives your best morning, it will survive your worst afternoon.

Run the trial before your renewal date

One case where none of this applies: if your current recording setup already captures the calls and produces transcripts your team actually opens, the migration cost may exceed the saving. The replacement will still be there. The blank transcripts, though, are worth checking this week regardless of who supplies them.